Dryburgh Privacy

Dryburgh Hotel – website privacy policy, terms and conditions
This site (“the Site”) is offered to you, the customer by Dryburgh Abbey Hotel Ltd (DAHL).  Company Registration Number 316397. Registered Office: 12 Newbattle Road, Eskbank, EH22 3DB.  VAT No: 898435363


*Where published, all prices are per room per night, include VAT and are subject to availability

Acceptance of Terms and Conditions
You consent to the Terms and Conditions when you use the Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not use the Site in any way.

Information on the Site and Limitation of Liability
DAHL offers all of the general information on the Site for purposes of guidance only. Please note that the published information may change at any time.
DAHL does not guarantee that information on the Site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention. All products and services featured on the Site are subject to availability. Availability at the offer prices is limited and DAHL reserves the right to extend, reduce or withdraw the offers at any time without notice.

All content and services on this Site are provided on an ‘as is’ and ‘as available’ basis. DAHL does not make any representation or give any warranty in respect of the Site or its content. In particular, DAHL does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this Site.

DAHL will not be liable for any damages arising out of any failure to complete any transaction, or any use or delay or inability to use the Site, its content or any link to another website arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by DAHL’s negligence.

Where DAHL is liable for direct loss this will be limited to a maximum of the total price of the products or services in respect of which a claim is made (save for where the liability is for death or personal injury in respect of which there is no limit).

Content included in the Site may be accessed for your own personal, non-commercial use only. You may also for this purpose download reasonable excerpts of this content to your hard disk provided that no more than one copy of any information is made. Other than this, you may not copy, publish, transfer, commercially exploit or otherwise use any content obtained from the Site.

Denial of Access
DAHL reserves the right to deny access to the Site at any time without notice.

Force Majeure
DAHL shall not be liable for any failure in the course of this Agreement if the same shall arise out of a force majeure event. This shall include without limitation denial of service or similar attacks, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks, or industrial action affecting Saga Holidays or its suppliers.

Changes to the Site
DAHL may change any aspect of the Site or its content, including the availability of any suppliers, features, information, database or content.

Changes to Terms and Conditions
DAHL reserves the right to change or update these terms and conditions from time to time without prior notice. The current version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Any use of the Site by you following any changes to the Terms and Conditions shall constitute your acceptance of such changes.

Links to Third Party Sites
This Web site may contain hyperlinks to Web sites operated by parties other than DAHL. Such hyperlinks are provided for your reference only. DAHL does not control such Web sites and is not responsible for their contents. DAHLs inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

Bookings and Reservations
If you make a booking on this site, please note that you are subject to DAHLs booking conditions as clearly displayed on the Tariff and Reservation pages.

Data Protection
We may provide you with information by [post, telephone or e-mail] about other products and services which may be of interest to you, in accordance with the consent we obtain from you at the time the data is collected. If at any time you wish to change this consent, then please contact us.

Governing Law
This User Agreement is between you and DAHL and is governed by the laws of Scotland. You hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this Site.

The DAHL Privacy Promise
DAHL is committed to protecting your privacy. We use the information we collect about you to provide services you request, to communicate with you and to personalise our information to you. We do not sell trade or rent your personal information to others. What information do we collect? How do we use it? We record the information from forms you complete on our website. Our server, in common with nearly all web servers, logs each page that is downloaded from the site. We use the information to personalise the information we send you. This might include working out which departure airports are near to you or when we will be delivering certain products in your area.

We also use the information to provide products or information that you request. Some of our products are delivered by third parties. In this case, the information will only be used to fulfil your request. We also ask for your telephone number which enables us to contact you in relation to an enquiry you have made if there is a problem with your order, or there is another genuine reason for doing so.
We analyse site usage to help us develop the design and layout of the site. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site and (if you have consented) new DAHL services and special offers we think you’ll find valuable. Each time you receive a message, you have the option to decline to receive further marketing information relating to DAHL.

Competitions and Prize Draws
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. Each competition or prize draw may have specific terms and conditions. How does DAHL protect customer information?  As required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us.
Will DAHL disclose the information it collects to outside parties?
DAHL will never disclose information about you to third parties, except to fulfil your specific orders for a product or information as some DAHL services are delivered by third parties. DAHL will never sell, trade or rent your personal information to others…

How do I access information held about me?
If you would like to access the information DAHL holds on you, you can request this at any time.

In Summary
DAHL are committed to protecting your privacy. We use the information we collect on the site to serve you. We do not sell trade or rent your personal information to others.

Your Consent
By providing your contact details, you consent to the collection, use and processing of this information by DAHL to provide [and send you information about] our products and services. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
At any time you may elect to no longer receive any information or communications from DAHL. This can be done by emailing

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